Frequently asked questions

What is a Voucher?

A voucher is a credit to a merchant issued as a result of a service or product not being provided.
By purchasing these credits at a discounted price you can exercise the credit and save on your purchases.

What types of Voucher are there?

There are vouchers of all types.
Here on onlyvoucher.com you can buy and sell digital vouchers, i.e. “discount codes” that can be used on the websites of the merchant who issued it.
We have differentiated the vouchers into 4 categories: Flights, Travel, Shopping and Services.
In the category “Flights” you will find vouchers issued by airlines, in the category “Travel” vouchers for hotels and non-air travel, in the category “Shopping” you will find vouchers to spend in online stores while in the category “Services” there are vouchers to buy digital services.

How can I use a Voucher?

Once you have purchased your voucher, we will double check its validity and send it to your email inbox within 12 hours.
This time allows us to control the voucher and increase security. We are constantly working to speed up the process and make it as safe as possible.
Once you receive it, use it as soon as possible to avoid any problems.

Is it possible to transfer vouchers?

Absolutely. Just check that the voucher is not nominal, in which case only the holder can use it. In any other case, no problem!

How much can I sell my Voucher for?

A voucher must be sold at a discount to its “face” value to be attractive to a buyer.
There is no rule, the value varies depending on several factors such as the expiration date (the closer it is, the greater the discount) or the desire for quick realization (a voucher sold at a deep discount is very attractive on the market and therefore sellable quickly).
We recommend a minimum discount of 15-20%. For example: if the voucher you want to sell has a value of 100€, an attractive price is 80/85€.

How can I get paid?

Buyers can pay directly on our portal with payment cards or PayPal, just like in any online store.

 

Sellers are paid by instant transfer, on the IBAN provided in the form.

How do I know if the Voucher I buy is valid?

Don’t worry, the OnlyVoucher team checks every single voucher before it is posted. If a voucher is valid it is then posted and rechecked at regular intervals.
That’s not all, because for us at OnlyVoucher the
safety is everything! In fact, when a user purchases a voucher, we check it once more before sending it.
If it turns out to be invalid we will immediately refund the buyer.
If it is valid we send the voucher by email to the registration address.
Once you have received your new voucher, we recommend that you use it as soon as possible.

How do I edit with the seller/buyer?

For security reasons, this is not possible. Any direct contact between seller and buyer may circumvent our control system and expose both to the risk of fraud. They are unfortunately common in social and generalist marketplaces.

How can I sell my Vouchers?

Click on the “Sell” button at the top left of the home page and fill out the form.
Once our team has checked the validity of the voucher they will publish it.
Don’t forget to share it on your social networks to increase visibility and sell it fast!
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